Privacy Policy

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Contact us via email, phone, or contact forms
• Schedule a consultation or book a call
• Enter into a service agreement with us
• Subscribe to our newsletter or updates
• Make a payment for our services

This information may include:

• Name and contact details (email address, phone number)
• Company name and business information
• Project requirements and specifications
• Payment and billing information
• Communication preferences

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Date and time of visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Understand user behavior and improve our website
• Remember your preferences
• Analyze website traffic and performance
• Provide personalized content

We use Google Analytics to collect and analyze website usage data. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

2.4 Information from Third Parties

We may receive information about you from third-party services such as:

• Payment processors (Stripe) for transaction information
• Calendar scheduling services (Cal.com) for appointment bookings
• Email service providers for communication management

We use the collected information for the following purposes:

3.1 To Provide Services:

• Deliver the software development services you request
• Process payments and send invoices
• Communicate about project progress and updates
• Provide customer support

3.2 To Improve Our Services:

• Analyze usage patterns and trends
• Understand user preferences
• Improve website functionality and user experience
• Develop new features and services

3.3 To Communicate With You:

• Respond to your inquiries and requests
• Send service-related notifications
• Provide updates about our services (with your consent)
• Send marketing communications (you can opt-out anytime)

3.4 For Legal and Security Purposes:

• Comply with legal obligations
• Protect against fraud and security threats
• Enforce our terms and policies
• Resolve disputes

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers:

We share information with trusted third-party service providers who assist us in operating our business:

• Payment Processors: Stripe for secure payment processing
• Hosting Providers: For website hosting and data storage
• Email Services: For sending transactional and marketing emails
• Analytics Services: Google Analytics for website analytics
• Scheduling Tools: Cal.com for appointment management

These service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.

4.2 Legal Requirements:

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• Enforcement of our legal rights
• Protection of safety and security

4.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your information.

4.4 With Your Consent:

We may share your information with third parties when you have given us explicit consent to do so.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit using SSL/TLS protocols
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Limited access to personal information on a need-to-know basis
• Secure payment processing through PCI-DSS compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Account Information: Retained while your account is active and for 3 years after closure
• Transaction Records: Retained for 7 years as required by Indian tax and accounting laws
• Communication Records: Retained for 3 years for customer service purposes
• Analytics Data: Anonymized and retained indefinitely for statistical purposes

After the retention period expires, we will securely delete or anonymize your information.

Under Indian data protection laws, you have certain rights regarding your personal information:

7.1 Access and Correction: You have the right to access and update your personal information. Contact us at hemantmanwani.iitr@gmail.com to request access or corrections.

7.2 Data Portability: You can request a copy of your personal information in a structured, commonly used format.

7.3 Deletion: You can request deletion of your personal information, subject to legal retention requirements. We will honor such requests unless we have a legitimate reason to retain the information.

7.4 Opt-Out of Marketing: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

7.5 Cookie Management: You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7.6 Withdraw Consent: Where we rely on your consent to process information, you can withdraw consent at any time.

To exercise any of these rights, please contact us at hemantmanwani.iitr@gmail.com. We will respond to your request within 30 days.

Name: Hemant Manwani

Email: hemantmanwani.iitr@gmail.com

Phone:

Address: Indore, India, India

Business Name: Supermvp.Agency

Email: hemantmanwani.iitr@gmail.com

Phone:

Address: Indore, India, India

Website: https://supermvp.agency